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Common Questions
You can search our full FAQ page here.
What if my pet passes away naturally before the appointment?
Please call or text Dr. Danielle if this happens. She can assist with aftercare arrangements or answer any questions you have.
What forms of payment are accepted?
We accept credit cards. A deposit is required when booking online, and the balance is charged at the time of the appointment. Note: We are unable to accept personal checks.
Can I change or cancel my appointment?
Yes. You can reschedule or cancel anytime using the link in your confirmation email. Please note: rescheduling or cancellationing with less than 4 hours' notice will forfeit $50. We appreciate as much notice as possible so we can assist other families in need.
Can the procedure be performed outdoors?
Yes, if weather and privacy allow. A favorite spot like a backyard can be a peaceful setting. Note: During Texas summers, outdoor appointments may not be possible due to high heat.
Can my pet be euthanized while lying in my lap?
Yes. Many families choose to hold or be close to their pet throughout the procedure.
Is sedation always given before euthanasia?
Yes. Every pet receives gentle sedation first, ensuring they are completely relaxed and asleep before the final injection.
How long will the procedure take?
Most appointments last about 30–45 minutes, but there’s no strict time limit. Dr. Danielle will move at your and your pet’s pace. The sedation takes a few minutes to take full effect, and the final injection is administered only when your pet is fully relaxed and asleep.
Will Dr. Danielle take my pet with her after the appointment?
Yes, if you’ve chosen cremation as your aftercare option, Dr. Danielle will gently transport your pet to a trusted local crematory. She will confirm your selection during the appointment and ensure everything is handled respectfully. If you’ve selected private cremation, she will also explain how and when your pet’s ashes will be returned to you.